Frequently Asked Questions
Everything you need to know about shopping with peony.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. Since fit can vary between styles, we recommend checking your measurements against our chart to ensure the perfect fit for your new peony pieces.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start a request for a refund or a seamless size exchange.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
Are peony products sustainably made?
At peony, we are committed to ethical fashion. We work closely with certified manufacturers and prioritize organic or recycled materials whenever possible to reduce our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my garments?
To maintain the quality of your clothing, we recommend following the specific care instructions on the inner label. Generally, washing in cold water and air drying is best for preserving fabric integrity.